Section 1: Getting Started

1.1 What is Sangathan?

Sangathan is an enterprise-grade governance infrastructure platform designed for NGOs, student unions, and community collectives. It provides a secure, structured environment to manage members, meetings, donations, and internal governance processes.

1.2 Platform Philosophy

Sangathan operates on an infrastructure-first philosophy. We provide neutral, reliable tools for governance without enforcing political or ideological constraints. The platform emphasizes:

• Data Sovereignty: You own your data.
• Integrity: Immutable audit logs ensure accountability.
• Resilience: Built to withstand operational chaos.

1.3 Creating an Organisation

To start using Sangathan, you must create an organisation workspace.

1. Navigate to the Sign Up page.
2. Enter your Email Address and create a secure password.
3. Complete the Email Verification process by clicking the link sent to your inbox.
4. Enter your Organisation Name and Slug (a unique URL identifier).

1.4 Admin Verification

To prevent abuse and ensure accountability, all Organisation Administrators must verify their identity.

1. After email verification, you will be prompted to enter your Mobile Number.
2. An OTP (One-Time Password) will be sent via SMS.
3. Enter the OTP to complete verification.

• Note: This number is stored securely and used only for account recovery and security verification. It is never sold or used for marketing.

1.5 First Login & Dashboard

Upon logging in, you will see the Admin Dashboard. This is your command center.

• Overview Stats: Total members, recent donations, and active forms.
• Quick Actions: Shortcuts to add members or create meetings.
• System Status: Indicators for platform health (e.g., "Operational" or "Degraded").

1.6 User Roles

Sangathan enforces Role-Based Access Control (RBAC):

• Admin: Full access. Can manage settings, billing, and delete data.
• Editor: Can manage members, forms, and meetings. Cannot access billing or delete the organisation.
• Viewer: Read-only access to member lists and reports. Cannot edit data.

1.7 Security Overview

• Isolation: Your data is physically isolated from other organisations using Row-Level Security (RLS).
• Encryption: All data is encrypted at rest and in transit.
• Audit Logs: All critical actions are recorded permanently.

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